Shipping & Return Information
We ship through USPS and UPS.
Most orders will be shipped within 5 Business Days.
If you need your order by a certain date please give the date in the notes and do not use First Class Mail.
Custom orders such as Travel Bug Decals may delay the shipping process.
In store pick-up must be approved prior to ordering. If you choose in store pick-up and do not pick up your order within 1 week of the order date your items will return to stock and there will be NO REFUND!
Shipping charges are based on total order weight and location.
We CANNOT be responsible for USPS or UPS delays unless it is Overnight shipping.
Damaged items may be returned for even exchange only.
We will only accept Damaged returns within 15 days of purchase.
We will not be responsible for items lost in the mail unless you purchase insurance and Confirmation.
There are NO REFUNDS or Exchanges on the " Ultimate Nightmare Cache System".
Some gift packs, Pine Cones, Ammo Cans, Large Bison Tubes or any other Large item will not fit in any envelope! Please DO NOT choose any type of Envelope shipping method.
If you do choose to ship in an envelope your order will be delayed until you pay for the correct shipping method.
NO REFUNDS for violation of this shipping rule!
There is a $20 fee for filing a chargeback on all credit cards.
The Price you pay for shipping is not set by us nor is it paid to us. Shipping charges go to the USPS, UPS or Fedex. Therefor we cannot refund shipping charges for any reason.
The shipping times that are quoted on our site are pulled from the shipping company that you choose. This is not the time that it will take the package to get to you.
For Example: If you place an order on the 1st and choose USPS Priority 2-3 Day you will not receive the order on the 3rd or 4th. You will receive it 2-3 days after we ship it.
We are a small family run company. All orders are processed in the order they are received. UNLESS a RUSH shipping method is chosen. OVERNIGHT or EXPRESS.
All prices are in USD.